2 Bath Place High Street Moffat Dumfriesshire DG10 9HJ

01683 221125

Privacy Policy

Colin Picken Eyecare Limited (“us”, “we”, or “our”) operates www.colinpickeneyecare.co.uk (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We are registered with the Information Commissioner’s Office and therefore treat your personal data accordingly.

Colin Picken Eyecare will itself collect and use the information you supply in the following ways:

While using the Online Appointment Booking and Contact Form on our Site, we will ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Typically, this information will include your name, date of birth, address and contact details, including telephone numbers and email address. We collect your information for the purpose of registering you at our practice. This is necessary so that we can create your eye examination records and provide you with our products and services. Your information is stored electronically on our practice management system.

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, location, browser type, browser version, operating system, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Like many sites, we use “cookies” to collect information. Cookies are files containing a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Colin Picken Eyecare does not gather any customer financial information through the use of our website. Patients who are members of our ‘Keep In Contacts‘ contact lens loyalty scheme and pay for their products by direct debit are covered by the GoCardless privacy policy. Further details can be found by following this link: https://gocardless.com/privacy/payers/.

You can request to have the data you supplied deleted from our records. You may modify the data supplied to Colin Picken Eyecare at any time. You agree to update your data if it changes. You agree that Colin Picken Eyecare may if required by law, disclose your Data to any person empowered to request such information.

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information at all times, we cannot guarantee its absolute security.

Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

We keep our privacy policy under regular review. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us.

Privacy policy last update: May 2023

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